COVID-19 Policies

In response to the concern regarding COVID-19, Nine Lives is taking measures in an effort to keep our staff, volunteers, and customers safe, follow the recommendations of public health officials, and focus our team and resources to maximize lifesaving impact.

Please note: there is no evidence at this time that cats and dogs can become sick from COVID-19, or that they are a source of infection for humans. For more information, please visit the CDC website.


Effective immediately, adoptions will be APPOINTMENT ONLY. Appointments will be available Thursdays, Fridays, Saturdays and Sundays from noon to 5:30pm. To view adoptable animals ahead of your visit, please view our list of adoptable cats, then call 650-368-1365 to make an appointment.

Foster Program

If you are able to provide temporary accommodation (a few weeks or months) for a cats or kittens, now is a great time! In particular, we have a number of adult cats and "teenagers" that would really benefit from more social interaction. Fostering also reduces the workload on shelter staff and volunteers during a time when we may face staffing shortages due to coronavirus. If you are interested in fostering, please see the information in the Fostering section on our website, and fill out the application form. For short term fostering, please email We have a list of high-priority cats that we would like to get into long term foster homes immediately, whom you can meet by appointment on Thursdays and Fridays noon-5:30pm at our Adoption Center. Please call 650-368-1365 to schedule an appointment.  PLEASE NOTE:  WE CURRENTLY HAVE A BACKLOG OF FOSTER APPLICATIONS DUE TO INCREASED INTEREST -- WE CAN TAKE YOUR APPLICATION BUT MAY NOT IMMEDIATELY HAVE A FOSTER AVAILABLE.

Medical Services

Spay/Neuter Services: Services will continue as usual – please see the schedule for days and times. 

Vaccine Clinic: Services will continue as usual on Wednesdays 4-7pm. Visitors will be asked to sign in and then wait outside or in their car to limit the number of people in our lobby.

Note: We are closely monitoring the situation and will be making real-time adjustments to our policies and  procedures as needed.

Pet Supplies

Our pet supply retail area at the clinic will remain open.  We stock a variety of cat food, litter and other items.  Please call ahead for any prescription diet items so that we can make sure that we have them available for you.

Please note that despite changes to our programs, we will continue to maintain the high standards of animal care we always provide. We have staff, volunteers, and foster families providing for our animals’ needs around the clock.

Thank you for your support!